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Noticeboard

New Minor Illness Clinic

If you call requesting an urgent appointment on the day the receptionist may offer you an appointment in our Minor Illness Express Clinic.  You will be assessed by our Nurse Practitioner,  Mrs Lynn Cross  who is able to assess and treat a range of common health problems and prescribe medication if required. This Nurse has been trained to spot signs of more serious illness and will alert the Duty Doctor. 

 

Practice Management

Julie Batchelor

Julie Batchelor is our Practice Manager. She is responsible for the efficient, effective and safe management of the practice and its finances.

The role of the practice manager is to

safeguard the well-being of patients, doctors and staff,

to ensure that the care delivered to patients is of high quality and is delivered with the utmost of respect of patient needs

to ensure the practice and its staff can respond quickly to any new situation and that it will adapt to any developments and changes resulting from updates in national or local health policy

and above all, to maintain the successful, smooth running of the practice through inspiring and managing the practice staff . 

Julie is the person to contact if you have any cause for concern about your experience at 28 Beaumont Street, and will always welcome your feedback.

Find out more about our complaints policy here

Administration

Jayne Manuell

Jayne maintains our EMIS system which stores our electronic patient records. She also supports Julie Batchelor in ensuring that the practice is run according to standards such as those specified in the Quality Outcomes Framework and by the Care Quality Commission.

Mrs Elaine Worley

Elaine is responsible for maintaining our patient data and keeping our medical records in good shape. She is also oversees the cervical cancer screening programme and ensures that patients are reminded about this important service.

Reception

Our reception team deal with all the telephone calls which come into the practice and also they greet the patients who come in through the door. Sometimes they have to deal with multiple requests for attention which arrive at the same time. They aim always to provide a cheerful and welcoming service despite the demands of the job. The permanent members of the reception team are Carly Molloy, Michelle Taylor, Jaqueline Williams and Jasmine Green.

 
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